Limited Warranty and Returns Policy

Limited Warranty

Every Spectrum Optical Instruments telescope and product is warranted by Spectrum Optical Instruments to be free of defects in materials and workmanship for a period of ONE YEAR from the date of purchase in the US. If a defect is identified on a new product, Spectrum Optical Instruments will repair or replace a product with proof of original purchase.

 This warranty only applies to the original purchaser and it is not transferable. Any product that is purchased from anyone or organization other than Spectrum Optical Instruments or authorized dealer is not covered in this warranty.

This warranty is not valid where the product has been damaged due to abused or mishandled, attempted or performed unauthorized repairs, or depreciation due to normal wear-and-tear. Spectrum Optical Instruments specifically disclaims special, indirect, or consequential damages or lost profit which may result from a breach of this warranty. Any implied warranties which cannot be disclaimed are hereby limited to a term of one year from the date of original retail purchase.

Spectrum Optical Instruments shall use reasonable efforts to repair or replace any product covered by this warranty within thirty of receipt. In an event where repairing or replacement would require more than thirty days, Spectrum Optical Instruments shall notify the customer in advanced. Spectrum Optical Instruments reserves the right to replace any obsolete product with a new product of comparable price and performance.

Spectrum Optical Instruments reserves the right to change product specifications or to discontinue products without notice. This warranty gives specific rights. You may have other rights which vary from state to state.

If you have any question regarding this warranty, please contact out friendly customer service team at [email protected]

Return Policy

As a condition to the obligation to repair or replace your product, the product needs to be returned to Spectrum Optical Instruments with proof of original purchase from Spectrum Optical Instruments or an authorized dealer.

A claim is required to be filed before return of a product. A claim template can be obtained from Spectrum Optical Instruments by email. Please contact customer service at [email protected] in such an event.  Each return product must include a written statement detailing the nature of the claimed defect. As well as the original purchaser’s name, address, and contact information.

Buyers are responsible for return shipping and handling cost for warranty services after 30 days of original purchase. Our warranty covers parts and labor only.

Spectrum Optical Instruments reserves the rights to replace an obsolete product with a new product of comparable price and performance. In event of a defected product shall be replaced by a new product, the defected product become the property of Spectrum Optical Instruments. Spectrum Optical Instruments does not issue refunds but only repair or replacement.